THEO is being built in real time. We want to hear your thoughts about operations!
THEO: pre-action, not re-action
Our operations are the foundations of our organisations
How have we never had a system to manage them efficiently?
What do we mean by Operations?
'Operations' are all the activities that make your organisation function — not what it delivers, but everything that makes delivery possible.
It is not just a department. It is not just an activity. It also should not be the junk drawer of your organisation.
It is the connective infrastructure of the entire organisation — the fabric that connects your purpose to your people, your plans to your processes, your funding to your goals.
When its working, everything works. When it not, everything is harder than it needs to be, but worse still, you won't know it until it's too late
At its root, to operate means to make something function. Not to deliver the mission; to make the mission possible
'Operations' is often used to describe production, delivery and supply chains, or facilities and assets. But these are only a small part of Operations - it is much broader. We can't manage it if we don't accurately define it.
Eight elements. Three layers. One system
The Ops Workroom is the first dedicated holistic, interconnected home for Operations.
We call the methodology THEO - The Hub of Elevated Operations; a model of eight interconnected elements that guides you to assess, align and strengthen the operational fabric of your organisation.
Because every element connects to every other, THEO embeds clarity, consistency, cohesion, control and capability into the way your organisation actually works, and builds a useable Operating Model.
For the first time, your operations have a single source of truth
and they can actually be used to drive your organisation